Wow… an insane amount of bitch got strewn about the blog yesterday didn’t it? It’s just when there’s so much of it laying around, it’s hard to clean up properly.<\/p>\n
I set the alarm 15 minutes earlier than usual for this morning (yeah, 15 minutes… I didn’t need to bitch that much, now did i?), and dragged my ass out to the computer to sit around for a few minutes waiting for the form to go live. Three minutes later it was filled out, printed out, and submitted. Now, the waiting game. <\/p>\n
Of course, since the begging for classes<\/strike> registration process went rather smoothly, something else had to go wrong today. A couple days ago, I received an odd message on my home phone just saying the call was for me, from Kristen, with a 800 number. Sounds weird, yes? I googled the phone number and discovered it the phone number for the hospital’s billing office. Even odder… I sent them a check for my co-pay for my ER visit in June, and they cashed it. Turns out, it was a call to inform me that if I don’t pay them the $175 they say I owe the doctor, my bill will be turned over to a collection agency.<\/p>\n
Here’s the problem… I went to an in-network ER and was seen by a… wait for it… out-of-network doctor (who I had no choice over). When the insurance company first said that they would only pay for his services (which amounted to him looking at my knee (and no other area I said hurt) and saying “It’s bruised; here’s some pain killers.”) at the out-of-network scale. My response to this was to sic my HR person on them because my insurance plan says my ER visits are covered 100% after a $35 co-pay as long as I go to an in-network hospital. The nice HR person told me they try to pull this a lot and that they are wrong. I sent her the claim info, she sent it on to her insurance contact, who emailed back saying that yes, indeed the visit should be covered 100% (minus co-pay) and the claim would be adjusted within 48 hours.<\/p>\n
That was a week ago. Hence my surprise to get a call from the hospital demanding money. I called the insurance company to request that they please inform the hospital that the claim has been readjusted and I don’t owe them any money. But according to the lady at the insurance company, there’s been no new adjustment and I owe the doctor money. She also then told me that the plan I had up until April 1 would have covered the claim completely. This is interesting because the only change that happened to my plan was it went from a 100\/50 POS to a 100\/50 PPO… nothing changed except I can now see the PPO doctors and I don’t have to have a Primary Care Provider. (Isn’t this all terribly exciting?) <\/p>\n
Unfortunately, I have been unable to get ahold of the HR person. I left a voicemail, and sent an email when I hadn’t heard back after several hours. This is driving me crazy with frustration… I need to go home and spin some more… although I don’t know how much spinning I can get done while watching a hockey game<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":" Wow… an insane amount of bitch got strewn about the blog yesterday didn’t it? It’s just when there’s so much of it laying around, it’s hard to clean up properly. I set the alarm 15 minutes earlier than usual for … Continue reading